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FAQ (Frequently Asked Questions)

  • Are tax credits available?

    Minnesota K-12 Education Subtraction and Credit offers education tax subtraction and credit for families whose children participate in after school enrichment programs. Some community education classes qualify for this program. Only the cost of the instruction qualifies for subtraction or credit. In order to apply for the credit or deduction, families must have evidence they have paid the amount indicated. If you have questions, please call the Minnesota Individual Income Tax Division at 1.800.652.9094.

  • Can I request accommodations for myself or my family member?

    We provide reasonable accommodations for individuals to effectively participate in classes, programs and events. If you or a family member require support or assistance, please contact us at 952-496-5029.

    Examples of accommodations include: Sign language interpreter, support person to provide assistance for a child, assistive listening kit, accessible meeting location, etc. To allow time for us to meet your needs, please contact us at least three weeks prior to the activity start date.

  • How do I edit my account profile?

    Log in to your account. Click on your profile name in the upper right-hand corner of the screen, to the left of the shopping cart. A drop-down menu will appear. Select 'Your Account/Relationships'. Options to edit your information will be displayed on the left. 

  • How do I know if I am registered for a class?

    After your online registration is complete, you will receive an automatically generated confirmation email containing the schedule, location, and amount paid for the class/activity. You will also receive a reminder email the day before class. Please ensure your account is updated with your preferred email. You can also request a paper confirmation be mailed to you by calling 952-496-5029. 

  • How will I know if a class is still running?

    We will notify you via email or phone if a class is canceled or changed, so you can assume your class will be held if you are not notified. Please ensure your account is updated with your preferred phone and email.

  • Is there a Youth Enrichment late pick-up fee?

    Participants must be picked up by a responsible adult as soon as the class/activity is over. A $15 fee will be charged and invoiced after 15 minutes and $5 for each additional five minutes the child remains in class. The late pick-up fee will be enforced no matter who is scheduled to pick up the child. 

  • What is the district Tax ID Number?

    41-6003781

  • What is the fee reduction policy?

    Fees for Community Education adult and youth enrichment classes may be reduced if you are a District 720 resident. Each community member may receive up to a 50% fee reduction on one Community Education class or activity per catalog. Fees will not be reduced for: ECFE, Stepping Stones Preschool, Youth Driver's Education or the 55+ Driver Discount Program. Other exclusions may apply. To request a fee reduction, call 952-496-5029.

  • What is the inclement weather policy?

    When severe weather affects the regular school day, daytime activities or classes that meet immediately after school are also canceled. Evening classes may be held if there is significant improvement in weather conditions. Participants will be contacted if a class is going to be canceled or rescheduled. Please ensure your account is updated with your preferred email and phone number. 

  • What is the refund policy?

    Full refunds are given when Community Education cancels a class. A $10 processing fee will be charged for all customer-requested refunds. If you cancel less than one week prior to a class/activity start date, no refund will be given. Some classes have a more specific refund policy. We reserve the right to cancel classes with less than minimum enrollment or for weather-related reasons. 

  • What is your photograph/video policy?

    Enrollment and participation in District 720 Community Education classes or activities constitutes permission for District 720 to take and use photographs and videos of you and your family members in District 720's promotional materials and publications, both in print and online. If you do not with for the image of you or your minor child to be used in this manner, contact our office at 952-496-5029.

  • Why didn't I get a confirmation email after creating an account or signing up for a class?

    Double-check your personal account information to ensure your email was entered correctly. Next, check your spam folder as some email providers send automated messages directly to the spam folder. 

  • Why doesn't my child appear as an eligible registrant?

    Classes that have grade or age-specific restrictions require that all participants include a birthdate and grade level in their profiles. Add or update this information by editing the personal information on your account. To do so, log in to your account, select 'Your Account/Relationships' from the drop-down menu that appears when you click on your name, and click 'edit' for the person you would like to update. 


Still have questions?

Feel free to contact us with what's on your mind.